Returns are permitted on our clothing, handbags, shoes, candles, and perfume products for 15 days only. The clothes must be in resellable condition, unworn, and unwashed. The candles must be in resellable condition as unused, please do not remove protective covering from the lid. The perfume and box must be in resellable condition as unused. No returns are permitted for herbal soaps and the organic and natural skincare products.